Richard Rosenman collects both certain personal information and certain non-personal information. To the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent non-personal information is combined with personal information, we treat the combined information as personal information for purposes of the Richard Rosenman Privacy Policy.

Collection of personal information.

As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as placing orders or downloading software, Richard Rosenman may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Richard Rosenman may ask that you provide us personal information, such as your first and last name, mailing address (including postal code), e-mail address, telephone and facsimile numbers, and other personal information. When ordering products on the Site, you will be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you submit personal information to Richard Rosenman through the Site, you understand and agree that this information may be transferred and stored across national boundaries.

How your personal information is used.

Richard Rosenman collects your information in order to record and support your participation in the activities you select. When you register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify the entry and to contact you regarding the contest or prize awards. Your personal information is also used to track customer preferences and keep you informed about product upgrades, special offers, and other products and services of Richard Rosenman as part of our newsletter service.

Richard Rosenman recognizes and appreciates the importance of responsible use of information collected on the Site. Richard Rosenman may communicate information to you regarding products, services, and special offers available from Richard Rosenman or selected third parties. Except in the particular circumstances described in this Privacy Policy, Richard Rosenman will not provide your name to other companies or organizations without your consent.

There are other instances in which Richard Rosenman may divulge your personal information, such as where required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Collection of non-personal information.

The non-personal information that Richard Rosenman collects consists of usage statistics and other analytics collected anonymously through our software applications and products. For example, Richard Rosenman may gather anonymous statistics about how particular products are being used through usage statistics features. Our purpose is to understand which parts of a product are used most, and which parts aren’t working as expected. The statistics collection does not collect any personal information, or look at anything that isn’t related to that product.

Usage statistics collection happens in the background and doesn’t require you to do a thing. Without any extra effort, you are helping us to build features and define what a product will do in future versions.

International Users.

Information you provide may be transferred or accessed by entities in Canada as described in this Privacy Policy. Richard Rosenman abides by the “safe harbor” framework set forth by the Canadian Department of Commerce regarding the collection, use and retention of personal information collected by organizations of the European Economic Area and Switzerland.

Google Display Advertising.

Richard Rosenman has implemented Google Analytics features based on Display Advertising including, Remarketing and Google Display Network Impression Reporting. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

Richard Rosenman uses Remarketing with Google Analytics to advertise online.

Third-party vendors, including Google, show Richard Rosenman ads on sites across the Internet.

Richard Rosenman and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to Richard Rosenman’s website.

Richard Rosenman and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to Richard Rosenman’s site.

Protection of your personal information.

The personal information that you provide in connection with registering yourself as a user of Richard Rosenman software products or services, testing a demonstration version of Richard Rosenman products, or registering a Richard Rosenman product is classified as Registration Information. Registration Information is only available to authorized Richard Rosenman employees or contractors and are not publicly distributed.

Please note that any information you post to a public bulletin board or chat room, such as the Richard Rosenman Forum, is available to all persons accessing that site. The Richard Rosenman forums hosted by richardrosenman.com or any other 3rd party have their own privacy policies which you should read before participating on those forums.

Privacy complaints.

Richard Rosenman takes its users’ privacy concerns seriously. If you believe that Richard Rosenman has not complied with this Online Privacy Policy with respect to your personal information, you may write the Richard Rosenman corporate officers at our company address.

In your letter, please describe in as much detail as possible the ways in which you believe that the Richard Rosenman Online Privacy Policy has not been complied with. We will investigate your complaint promptly.

Also, please note that Richard Rosenman is not responsible for the content or privacy practices of non Richard Rosenman websites to which this Site or any other Richard Rosenman website may link. You should review the privacy policy of such sites before using the Richard Rosenman sites or any of the Richard Rosenman software.